Terms & Conditions

Terms and Conditions

1. Acceptance of Terms

By accessing this website, requesting information, or engaging home services through the website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website and services.

2. Website Information

Information provided on this website is intended for general informational purposes. Service descriptions, images, estimates, availability, materials, and other details may change without prior notice.

3. Service Agreements

A service arrangement becomes effective when the requested work, pricing, scope, and applicable conditions have been confirmed or agreed upon in writing. Any project-specific agreement may contain additional terms that apply to the requested work.

4. User Responsibilities

You agree to provide accurate and complete information about your property, requested services, access requirements, and known conditions that may affect the work. You are responsible for providing reasonable access to the property and securing valuable or fragile belongings before work begins.

5. Property Conditions

Existing structural issues, hidden damage, unsafe conditions, defective installations, pests, moisture, or other conditions discovered during work may require additional assessment or corrective work. Such conditions may affect the original scope, cost, or schedule.

6. Estimates and Pricing

Quotes and estimates are based on the information available at the time they are prepared and remain subject to the stated validity period. Final pricing may change when the scope of work, materials, site conditions, or customer requirements change.

7. Changes to the Work

Requests to add, remove, or modify work may require a revised estimate or written approval. Additional work should not be assumed to be included in the original scope unless it has been expressly agreed upon.

8. Scheduling and Delays

Service dates may be affected by weather, permits, inspections, material availability, supplier delays, property access, unexpected site conditions, or circumstances outside reasonable control. Where practical, revised scheduling information will be provided.

9. Materials and Substitutions

Materials may be subject to availability. Where an agreed material becomes unavailable, a comparable alternative may be proposed for approval. Product specifications, colors, finishes, and availability may vary between suppliers and manufacturers.

10. Payments

Payment terms, deposits, milestones, balances, and applicable charges will be communicated before or during the service arrangement. Failure to make required payments may result in suspension, rescheduling, or termination of work where permitted.

11. Warranties

Any workmanship warranty will apply only to the extent stated in the applicable service agreement. Manufacturer warranties for supplied products may be subject to separate terms and conditions. Warranties generally do not cover misuse, neglect, unauthorized modifications, accidental damage, or normal wear and deterioration.

12. Customer-Provided Materials

Where customers provide materials, fixtures, appliances, or other products, responsibility for compatibility, condition, specifications, and manufacturer requirements remains with the customer unless otherwise agreed in writing.

13. Site Safety

Customers must disclose known hazards and maintain reasonable access and safe working conditions. Work may be delayed or suspended if conditions present a significant safety concern or prevent the requested service from being performed appropriately.

14. Limitation of Liability

To the extent permitted by applicable law, liability arising from services will be limited to the scope and value of the applicable service agreement. Nothing in these terms excludes liability that cannot legally be excluded or limited.

15. Cancellation and Termination

Service appointments or projects may be cancelled or terminated subject to any applicable cancellation terms, notice requirements, outstanding payments, and costs already incurred. Either party may seek termination where the other party materially breaches an applicable agreement and fails to reasonably remedy the breach.

16. Third-Party Services

Certain services may involve independent contractors, manufacturers, suppliers, technicians, or other third parties. Their work may be subject to separate terms, warranties, availability, and service conditions.

17. Intellectual Property

Website content, including text, graphics, logos, images, layouts, designs, and other materials, may be protected by applicable intellectual property laws. Content may not be copied, reproduced, modified, or distributed without appropriate authorization.

18. Prohibited Use

You may not use the website for unlawful purposes, attempt to interfere with its operation, introduce malicious code, access restricted areas without authorization, or misuse forms, service requests, or other website functionality.

19. Privacy

Personal information submitted through the website is handled according to the applicable Privacy Policy. By using the website, you acknowledge that information may be collected and processed as described in that policy.

20. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond reasonable control, including severe weather, natural disasters, supply interruptions, utility failures, government actions, labor disruptions, emergencies, or other unforeseen events.

21. Governing Law

These terms are subject to applicable laws and regulations. Any disputes will, where reasonably possible, first be addressed through good-faith communication and an appropriate dispute-resolution process before formal proceedings are initiated.

22. Changes to These Terms

These Terms & Conditions may be updated periodically to reflect changes in services, business practices, technology, or legal requirements. Updated terms will become effective when published on the website unless otherwise stated.